Privacy Policy

Personal information we collect:

When you become a member of the friends of Academy FM or contact us through our online contact form, we collect the following personal information in order to fulfil our services to you.

• We collect your email address
• We collect your Address
• We collect Your personal details

What we use your personal information for:

Email Address:

We use this to send you The Friends of Academy FM Newsletter, information about Academy FM and details of our future events.

Address:

We use this if you have asked us to send you The Friends of Academy FM Newsletter, information about Academy FM and details of our future events

Personal details:

We use the following information to identify our listeners more accurately in order to deliver music, community events and information relevant to our listeners:
Gender, Age range, occupation and musical choice along with your favourite group/singer.

We use this to help us identify where our listeners live to enable us to deliver truly local Radio with music relevant to you. This section of our application form is voluntary and helps us make sure we continue to deliver the radio you love.

Contacting you:

We collect and may use your personal information to:

Send you our newsletter or information about our forthcoming events.
Contact you in response to the communications that you have directed at us.
We help you so we use personal data to provide clarification or assistance in response to your communications
Invite you to take part in polls and other market research activities carried out by us.
Any feedback you provide will only be used to improve Academy FM and will not be published.
However, if we contact you about this, you do not have to take part in the activities
Award you a prize if you have won a competition we’re running.
We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law

If you’re providing us with another person’s personal information you should first ask them to read this Privacy Policy and our Terms and Conditions. By giving us personal information about another person you are confirming that they have given you consent to provide the personal information to us and that they understand how their details will be used.

Keeping your personal information secure

Keeping information about you secure is very important to us so we store and process your personal information in accordance with the high standards required under data protection legislation. We only use your personal information in order to provide you with our newsletters and to let you know about our forthcoming events.
We will never share your personal information with any third parties

How long we keep your personal information

Unless a longer retention period is required or permitted by law, we will only hold your personal information on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request it is deleted. If you haven’t already renewed your membership we may contact you with renewal details and to ensure you’re still happy to receive communications from us. Even if we delete your personal information it may persist on back-up or archival media for legal, tax or regulatory purposes.

Marketing

We would like to send you updates and information about our products and services. If you have consented to receive marketing, you may opt-out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other parties. If you no longer wish to be contacted for marketing campaigns, please email us and ask to be removed from future correspondence.

What are your rights?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.

Email: debbie.day@academyfmthanet.com

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You also have the right to block the processing of your personal data. In such cases, we will store the data but no longer process it.

You can request deletion or removal of your personal data when there is no compelling reason for its continued processing. Also referred to as “the right to be forgotten.”

You can object to having your personal information used. This includes for purposes of direct marketing, research and statistics. If you do not want your personal information used please contact us.

Your rights related to automatic decision making, including profiling

If you are not satisfied with our conduct or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in some cases, parts of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. We keep our privacy policy under regular review and we will place any updates on this web page.

How to contact us

Email: debbie.day@academyfmthanet.com

Telephone: 01843 572538